You've got questions! We've got the answers. Here are our list of most frequently asked questions.
Gel Ball Blasters:
What are they?Gel Ball Blasters are toys that function like foam dart blasters, but instead off firing foam darts, they fire water soaked gel balls.
Are they safe?
With any blaster that shoots anything, be it water, paint, gel balls, or foam darts, you will always be required to wear eye protection when playing with them. However, in terms of whether or not they will hurt, yes and no. If you’re butt naked and you get hit by our blasters, yes it might sting a little, but it will only last for a little while. If you were wearing clothes, it will feel like you’re getting flicked. If you’re wearing full gear, you’ll feel it bounce or explode off you, but it will not leave any marks and will not hurt at all. The gel balls themselves are also biodegradable, and are often used by gardeners and florists to hydrate their plants.
Are they legal?
Short Answer: Not in NSW , VIC, TAS.
These are plastic children's toys. Each state has different state laws and legislations regarding toy blasters. We are very sorry, but we will not be sending any gel ball blaster to any residents in the state of NSW , VIC, or TAS. We have been advised that NSW, VIC, and TAS are the only states where you cannot own one without a special permit or license. Please check your state laws before purchasing.
Information regarding other states:
In New South Wales there is a fact sheet regarding imitation firearms that clearly state "An imitation firearm does not include anything that is produced and identified as a children's toy". See the link to find out more Click here
The Victorian Police have directly informed us that our products may fall under the definition of of an "ïmitation Firearm" and that all potential customers need to consult with their local law enforcment officer to determine the legality of possessing a Gel Ball Blaster. As most gel blasters resemble a real firearm, please note: "However, items that have the appearance of a working firearm, even where they do not function as one, are classified as imitation firearms. As imitation firearms can cause public alarm, only people with a Chief Commissioner's Weapons Approval or Governor in Council Exemption can possess, carry or offer them for sale in the State of Victoria." - VICPOL Firearms Classification
We do not currently Post to Tasmania at this stage.
We believe that Gel Ball Blasters are classified as an imitation firearm in the state of Western Australia and that no licence or permit is needed. We highly recommend consulting your local law enforcement officer before purchasing.
We are unsure about the Laws in NT regarding Gel Ball Blasters and again we highly recommend consulting with your local Law enforcement officer before purchasing our products.
If you purchase a gel blaster but you are a NSW, VIC, or TAS resident, you'll be refunded.
Sorry guys, we'll update this if state laws change in these areas.
If you have any other queries or concerns, feel free to drop us a line at firstname.lastname@example.org or our Facebook page.
Do you have Australian Stock?
Yes and No.
Please look for the Australian Stock badge on each product.
If the badge is on that product then it means we stock that item in Australia. If it doesn't it means it's stored within one of our warehouses overseas.
Non Australian Stock
If you’re worried about the wait time, once an order is placed, it will only take anywhere between 2-3 weeks for it to arrive at your door.
How much is shipping?
We have $10 FLAT RATE shipping on all our items.
How long does shipping take?
For Australian held stock, we ship directly from our warehouse in Queensland and shipping will only take up to 5 days depending where you live. In most cases you'll receive your package withing 3 day business days.
We ship directly from our offshore warehouse to our customer. Generally, shipping takes 2-3 weeks, but we are finding most customers receive their package between 1-2 weeks. We have a 100% refund guarantee in the unlikely event of seizure.
How can I track my package?
You can track your parcel on our "Track Your Package page", or alternatively on the Australia Post website.
Track Your Package
What if my blaster has issues?
If your blaster has any mechanism issues, like not firing or not feeding gel balls properly, please message us at email@example.com or on https://www.facebook.com/geltacaustralia/ and we will be happy to sort something out for you.
I just got my blaster, and the balls are exploding out of the barrel...
If your blaster is shot gunning the balls straight out of the barrel when you fire, there are a number of reasons why. The most common one is that your barrel hasn't been lubed up enough. To do so, simply fire the balls through a few rounds first. This will keep the barrel lubed up and ready to go. Another reason could be that the gel balls you are using aren't good quality, or have been hydrated for too long. Sometimes the gel balls are too squishy to stay in one piece before being shot out of the blaster. Just because they are exploding out the barrel when you first shoot it, it doesn't mean it's faulty or broken. It just means your barrel needs to be lubed up first. Always make sure you're testing with a full magazine and freshly hydrated gel balls.
How long do I hydrate the gel balls for?
Generally hydrating only takes around 4 hours, provided you put enough water for the gel balls. Don't be deceived by how small gel packets can be. The most common amount of gel balls in a single packet is 500. Most times, 500 gel balls can fill up one of the small bottles that come with your blaster.
Do the red dot sights fit on the blaster?
Yes, the red dot sights fit on all the blasters. All our red dot sights are made to fit on 20mm picatinny rail. Seeing as all our blasters use 20mm picatinny rails, they will fit.
How do you store Gel Balls?
Gel balls generally take 3-4 hours to fully hydrate. When storing them, generally what people like to do is store them in the fridge to keep their size. Heat, or more specifically dry heat, will make them shrink. That's why you never leave them in direct sunlight.